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Return Policy

Last updated: July 2025

30-Day Return Policy

Tech Etcetera offers a 30-day return policy on all products. If you're not completely satisfied with your purchase, you may return it within 30 days of delivery for a full refund.

Conditions for Returns

  • Items must be in original packaging and condition
  • Include all accessories, manuals, and components
  • Products must be clean and free of coffee residue
  • Original receipt or order number required

How to Initiate a Return

Contact us at customer-service@tech-etcetera.com or call +1-866-471-2011 to request a return authorization. We'll provide a return shipping label and instructions.

Refund Processing

Refunds are processed within 5-7 business days of receiving the returned item. The refund will be credited to your original payment method.

Damaged or Defective Products

If your product arrives damaged or defective, contact us within 48 hours of delivery. We'll arrange a replacement or full refund at no cost to you.